Thank you for shopping at Buford Wholesale. It is important to us that customers are completely satisfied with their purchases. If for any reason customers are not satisfied with their purchase, we will accept returns for items that are unused, due to manufacturing defect, with original tags attached and accompanied by the sales receipt within 7 days of receipt. Under no circumstances will returns be accepted if merchandise has been used.
Non-defective merchandise is subject to a 20% restocking fee for any reason. Customers are responsible for shipping & handling fees both ways & are non-refundable.
For an item to be returned, an RMA must be issued. Once the RMA is generated, the customer must return the item(s) within 7 business days from when the RMA was created. The customer is responsible for shipping if the return is due to a non defect, the shipping cost will be deducted from the refund. If there is a return requested due to our error, we will take care of the shipping costs and the customer will be refunded completely.
For orders placed before 12:00 Noon EST during business days, orders will typically be shipped out the same day. We will try our best to ship out the orders placed after 12 noon EST. Otherwise, it will be ship out the following business day.